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New Zealand Mighty Campers & Car Hire FAQs

Taking a Mighty campervan on the road allows you to explore New Zealand at your own pace. Our FAQs below will answer any questions you may have about your Mighty experience.

  • About our Campervans
  • Before Arrival/At Pick Up
    • What do I bring?

      Below is a recommendation only of items you should consider when travelling around New Zealand. Most items can be purchased cheaply once you’ve arrived, or can be hired during the Self Check-in process

      New Zealand is a temperate climate, but as an island nation, note that conditions can change quickly. For more information on climate in New Zealand, refer to the met service website (http://www.metservice.com/national/). This resource will give you up to date weather forecasts for all major centres, weather warnings and ski updates for all major ski fields during ski season.

      The most important thing to bring you is your sense of adventure. We only ask that you respect our environment when you travel so it can be enjoyed for generations to come.

      Summer

      • Light jersey
      • Wind breaker/jacket (if hiking)
      • Hiking boots – make sure they’re clean if travelling from overseas
      • Sunscreen – the ozone layer is pretty thin in this neck of the woods, and burn times can be very quick
      • Insect repellent – we have quite aggressive sand flies • Swim wear
      • Mp3 player – radio can be limited in rural areas, adapters can be hired for $10/rental
      • Day pack
      • Sunglasses

      Winter

      • Heavy jacket
      • Thermals
      • Beanie
      • Gloves
      • Sunscreen – especially if you’re planning on skiing
      • Ski/snowboard – though these can be hired at most ski fields, or at nearest service towns
      • Mp3 player – radio can be limited in rural areas, adapters can be hired for $10/rental
      • Day pack
    • What time should I arrive to collect my camper?

      We've been expecting you.

      It’s really important we know what time within our branch hours you will be picking up and dropping off your Camper. When you are completing your booking, please give us an accurate arrival time in the branch for pick up & drop off. Pick up and drop off outside of these times may cause a delay and impact the time spent at the branch.

      If you wish to change these times you must obtain authorisation from the Mighty Reservation Centre or further fees will apply.

    • ​You must complete Self Check-in prior to arrival at the Branch

      Check yourself out – Mighty’s Camper pick up and drop off are self-service and you must complete the simple online self-check in prior to arrival. It will save you time and get you out on the road faster. You can also select any extra hire items such as pre-paid fuel (PPF), tables, chairs and GPS which we will have ready for you in your Camper on arrival. You’ll find the link to complete this on your booking confirmation and we’ll also email you a reminder before you arrive. If additional service is required from a Mighty staff member in branch, a fee of $50 may apply

    • What to expect on pick up.

      Once you have arrived at our branch, you’ll be on the road in your Mighty Camper in no time. Remember that you must pick up at your advised branch arrival time. Pick up outside of your specified time may cause a delay and impact the time spent at the branch.

      You’ll receive your Mighty Pack that includes:

      • Rental Agreement – you legally need to have this in your vehicle for the duration of your trip just in case the cops pull you over.
      • Drop off information – detailing what you need to do prior to dropping off your Camper and what to do at the branch. A handy checklist will be given to you as well, so you can simply tick the items off.
      • Completed damage check form – just sign it and you’re on the road. If you have any queries about it, just check in with the Mighty crew.
      • Accident form – just in case
      • AA Travel Guide – filled with lots of handy travel info

      Our Mighty crew will give you the keys to your Camper and will also require to sight your driver’s licence. Once you’re in your vehicle, you’ll find your selected extra hire items all ready for you. So you can put everything just where you want it, unpack the kitchen & living equipment provided in a sturdy plastic container – you can take this container with you on your travels if you wish - but if it will get in your way, just leave it at the branch. We will provide you with a new bin when you are dropping off your Camper so you can pack up all the equipment before you leave the branch. Also remember that your Mighty handy vehicle information will be in the passenger door pocket just in case you need to refer to it during your roadtrip.

  • Booking Information
    • ​​​What are the location fees and how do they affect my rental?

      We have location fees at our Queenstown branch. A location fee of $210 applies to the Deuce & Double Up Campervans for pick up and drop offs in Queenstown.

    • What are the daily campervan and car rental rates?

      To offer you the very best and most competitive rate, our rates change on a weekly basis. Enter the dates you wish to travel in the fields provided on the right and we will provide you with not only an accurate price but also live availability.

    • Do multiple vehicle rentals give any discounts?

      Rentals can be combined to qualify the renter for a longer term rental rate. Note: It is possible to combine Australian and New Zealand rentals to qualify under the multiple rental rate, if the campervan collection date(s) is within a 3 month period. Total insurances paid cannot be combined for Australian and New Zealand hires.

      Consecutive rentals between Mighty, Maui, KEA, Britz, United and Alpha can be combined to qualify for long-term hire discounts.

    • What is the minimum rental period?

      Minimum rental period is 5 days with the exception of the Mighty Lowball, which has a 3 day minimum if the pick-up, and return location are the same. One-way hires are subject to increased minimum hire requirements.

    • ​​Do you offer one-way rentals?

      One-way rentals are available between all branch locations.

      For rentals commencing between the 1st of October 2014 and the 31st of March 2015 a one-way rental fee of NZ$210 is charged for Lowball, Highball, Jackpot, Deuce and Double Down or NZ$260 for Double Up, for rentals between the North and South Islands and vice versa.

      For rentals commencing between 1st April 2015 and the 30th September 2015 a one-way rental fee of NZ$50 is charged for all vehicles, for vehicles that originate in Auckland and return to either Christchurch or Queenstown.

      Minimum rental periods are subject to change during peak periods.

    • Do we pay Good and Services Tax?

      Goods and Services tax (GST) is included in the daily gross rental rate of your vehicle hire. New Zealand GST is calculated at 15%.

    • What is the Road User Charge Recovery Fee, and how does it affect my rental?

      The Road User Charge Recovery Fee is payable on diesel vehicles upon vehicle return. The Road User Charge Recovery Fee is included in the cost if the Almighty Pack is selected.

      The charges per 100km are listed below: 

      • 2 berth Unleaded Petrol = NIL
      • 2 berth Diesel = $5.32
      • 2 berth (toilet/shower) = $5.32
      • 4 berth (non toilet/shower) = $5.32
      • 4 berth = $5.72

      Mighty reserves the right to amend the Road User Charge Recovery Fee in response to changes in Government Road User Charges.

  • Driving our Campervans
    • Do I need a special license to rent a campervan?

      A current and full motor vehicle driver’s licence is required and must be produced upon vehicle collection. Should a foreign licence be in a language other than English, it must be accompanied by an accredited English translation. The translation must be provided by a NZ Transport Agency authorised translation service or a diplomatic representative at a high commission, embassy or consulate, or the authority that issued your overseas licence (an International Driving Permit may be acceptable as a translation if in English).

    • How old do I need to be to drive a Mighty campervan?

      For our Lowball, Highball & Jackpot, you only need to be 18, or older. All of our other campervans have an age restriction and can only be hired if you're 21 and over. Of course, you need to have a current and full motor vehicle driver’s licence is required and must be produced upon vehicle collection. Should a foreign licence be in a language other than English, it must be accompanied by an accredited English translation. The translation must be provided by a NZ Transport Agency authorised translation service or a diplomatic representative at a high commission, embassy or consulate, or the authority that issued your overseas licence (an International Driving Permit may be acceptable as a translation if in English).

  • New Zealand Road Rules
    • What is different about driving in New Zealand?

      Check out the New Zealand Transport Agency "what is different about driving in New Zealand?" web page which provides and overview of the different driving rules specific to New Zealand. (available in English, German, Japanese, Korean & Chinese)

    • Where can I find more information about Road Rules and driving in New Zealand?

      The New Zealand Road Code
      The Official New Zealand Road Code website will help you understand New Zealand traffic law and become a safe and courteous road user.

      AA (Automobile Association) Roadwatch
      This website is kept up to date with major incidents around New Zealand. You can browse by region, and see if there are any road closures.

      Land Transport New Zealand
      Detailed information about land transport in New Zealand, including safe driving tips, driving rules, and regulations.

      Alcohol Advisory of New Zealand
      Come here to find out the alcohol content of a standard drink to allow you a better understanding of your limits.

    • What's the deal with drinking alcohol and driving?

      Well...duh...it's not allowed.

      New Zealand takes the issue of drink driving very seriously. When you've been drinking, the chances of crashing are high. In fact, when you drive with a blood alcohol level at the legal limit (80 mg per 100ml), you are three times more likely to be involved in a crash than if you hadn't had a drink. Pretty

      Please ensure that when you are driving a Mighty Campervan or Rental Car in New Zealand, you drive responsibly and safely. If you drink, don't drive.

      More more information relating to drink driving limits please visit Land Transport NZ.

    • What are the legal requirements regarding child safety?

      Children under five years old must be properly restrained in an approved child restraint. The driver is responsible for making sure children aged under 15 years wear safety belts or are in approved child restraints.

    • What is the urban speed limit?

      The general urban speed limit is 50 km/h.

      An urban traffic area is land close to or within a town or city. The land will generally appear fully built-up. An urban traffic area also includes partly built-up areas:

      • In small towns
      • Within a metropolitan area
      • On the fringes of a metropolitan area.
    • What is the rural speed limit?

      The general rural speed limit is 100 km/h. Please note that for the huge motorhomes (Double Up) this speed limit is reduced to 90km/h.

      A rural area is land outside towns and cities. The level of roadside development is at a minimum. Houses in rural areas will generally be set back some distance from the road. There will be little kerbing and generally no footpaths.

  • On the road
    • What if my campervan needs repairs?

      Lets face it sometimes mechanical things just breakdown, sorry it just happens, despite our best efforts.

      If you do need repairs there are a bunch of things you should know.

      • Repairs up to NZ$200 may be affected without authorisation and will be reimbursed.
      • For amounts over NZ$200, Mighty will need to be informed in advance.
      • Call the Mighty team on 0800 422 267 or call into any of our branches.
      • Repairs will be approved provided the hirer was not directly responsible for the damage.
      • Receipts must be submitted for any repair or the claim will not be paid.
    • What if we have an accident with the campervan?

      Best case scenario is you don't crash cos it is a pain in the bum, especially when you are on holiday!

      If you do happen to have an accident it must be reported within 24 hours.

      • An accident report has to be completed as soon as possible.
      • It is important to note that you are liable for all damage costs as a result of any accident, up to the applicable excess.
      • The applicable excess will be processed at the time of an accident. Remember, if you have an accident, regardless of who is at fault, you have to pay the applicable excess.

      Please contact us toll free on: 0800 422 267.

    • How do I extend my rental?

      Well, if you are having that good a time, subject to availability you can extend your rental with one quick call to a branch or our main New Zealand tollfree number 0800 422 267.

  • What to expect on drop off
    • When do I need to drop off my camper?

      It’s really important that you return your Camper at your advised branch drop off time. If you’re on the road and need to remind yourself when that is, your selected drop off time is printed on your Rental Agreement. If you wish to change these times please contact our Mighty Reservation Centre.

    • Make sure your fuel & gas bottle are full

      You must make sure your fuel and LPG are full before you drop off your Camper. The fuel gauge must register as full and you must leave a receipt for the LPG bottle in the ashtray showing that it’s been filled within the last 24 hours. Additional charges will apply if this hasn’t been done. If you’ve prepaid your fuel and LPG, then don’t worry - just bring everything back empty!

      Unsure if you’ve prepaid? Check out your Rental Agreement. If you’ve purchased The Almighty or PGO, then you’ve prepaid your LPG bottle. If you’ve purchased PPF, then you’ve prepaid your fuel. Easy! Make sure you select these options when you make your booking or complete online self-check in.

    • Make sure your loo is empty!

      You think its gross dealing with your own poo, imagine if you had to deal with a complete strangers!

      Make sure your toilet is completely empty of all waste and water. You do not have to put any toilet chemicals in it. Remember if we find a surprise in the toilet cassette, you will be charged an additional $125.

    • Pack up and clean your room!

      Pack up your Camper - ensure that all bedding is placed in the linen bag and all crockery, pots, pans, cutlery etc is placed into a plastic bin. If you left the bin at the branch when you picked up, no worries, just grab another one from the vehicle return area. If you unpacked your Camper and left the bin at the branch when you picked up, no worries, just grab another one from the vehicle return area.

      Clean up your room! - ensure that you’ve taken any rubbish away, swept out the floor and generally your van looks spick and span! If it’s not in a respectable condition we will charge you a $250 cleaning fee. Also remember that smoking is not permitted in your Mighty Camper so this cleaning fee also applies to any smoking related cleaning.

    • What to do with your extra hire items?

      Please leave these on the front passenger seat of your Mighty camper so we know you have returned them safe and sound. Chairs and table should be left inside your Camper (at the rear of the vehicle).

    • Keys please

      Simply leave your keys in the ignition and leave your completed checklist on the dashboard.

    • One last thing

      We will inspect your Camper and process any additional charges or refunds to your credit card. If you want details of exactly what will be processed, feel free to stop in and see our Mighty crew.

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