Accident liability is the maximum dollar amount (cost) which the hirer is responsible to pay per accident. This includes damage to the rental vehicle and any third party property. The accident liability which applies depends upon the option selected by the hirer. Standard accident liability is included in the daily vehicle hire rate. For a reduced accident liability, the hirer may choose to purchase the Liability Reduction Option or the Inclusive Pack. It is important to note that irrespective of the option selected, that liability is not limited in some cases which are excluded or if the terms of the Rental Agreement are breached by the hirer and this causes or contributes to any damage.
Exclusions from liability cover
It’s important to be aware that there are some situations where the hirer is responsible for the total cost of any damage in the case of an accident, even if the Liability Reduction Option or the Inclusive Pack have been purchased. Hirers are responsible for all costs related to:
Damage caused willfully or by negligence
The vehicle being driven under the influence of drugs or alcohol
Damage associated with an event where the hirer has been charged by local authorities for not abiding by local road rules
Recovering a vehicle from a situation which the hirer could have prevented. Eg. If the hirer abandons the vehicle or if the vehicle is bogged or submerged.
Damage to the top or underbody of the vehicle, unless the Liability Reduction Option or Inclusive Pack have been purchased
Single vehicle rollover damage, unless the the Inclusive Pack has been purchased
Damage caused by the vehicle being loaded in excess of permissible limits
Damage caused by drivers not identified on the rental agreement, who have an invalid driver’s license or who have a learners or probationary license
Damage caused by the incorrect use of snow chains
Damage associated with the incorrect use of fuel, including the use of biofuel
Damage caused by hirers pets
Damage which is caused or contributed to by a breach of the Rental Agreement by the hirer
Road user charge recovery fee - what is it?
The Road User Charge Recovery Fee is payable on diesel vehicles upon vehicle return. The Road User Charge Recovery Fee is included in the Express Return Pack.
If the Express Return Pack is not selected, the Road User Charge Recovery Fee will be calculated and collated on return of the campervan based on the kilometres travelled during the hire.
The charges per 100km are listed below:
Highball, Double Down, Deuce, Deuce Plus - $7.64
Double Up and Big Six: NZ $ $8.04
Britz reserves the right to amend the Road User Charge Recovery Fee in response to changes in Government Road User Charges.
A non-refundable 2.7% administration fee applies to all Visa and MasterCard transactions or 5.2% for American Express. A customer’s credit or debit will be required for the purposes of the Credit Card Authority. The credit or debit card holder is jointly and severally liable for any damage to the rental vehicle.
Don’t forget to check that your credit card has the funds available and that the amount does not exceed your daily withdrawal allowance.
Credit card authority
On pick of your motorhome, a credit card authority will be taken. See rental agreement for more details.
*If the agreement is breached and this causes or contributes to damage or exclusions apply, the customer is responsible for all damage. Please refer to the Rental Agreement
Public holiday surcharges
A $100 surcharge will apply to all rentals picked up and/or dropped off on the public holidays.
An additional location fee of NZ$95 applies to all campervans picked up or dropped off in Queenstown. An additional location fee of NZ$75 applies to all campervans picked up in Waihi Beach, Dunedin, Cambridge, Palmerston North, Greymouth, Hastings, Invercargill, Nelson, Picton, Rotorua and Wellington.
One Way Fee
The fees applicable to one-way rentals are as follows:
(a) Where pick up originates from Auckland and returns to Christchurch or Queenstown and pick up is between: 1. 1 April and 30 September - a one-way fee of NZ$150 applies; 2. 1 October and 31 March - a one-way fee of NZ$250 applies.
(b) Where pick up originates from Christchurch or Queenstown and returns to Auckland and pick up is between: 1. 1 April and 30 September - no fee applies; 2. 1 October and 31 March - a one-way fee of NZ$150 applies.
(c) Where pick up originates from Christchurch and returns to Queenstown and pick up is between: 1. 1 April and 30 September - a one-way fee of NZ$50 applies; 2. 1 October and 31 March - a one-way fee of NZ$75 applies.
(d) Where pick up originates from Queenstown and returns to Christchurch and pick up is between: 1. 1 April and 30 September - a one-way fee of NZ$50 applies; 2. 1 October and 1 March - a one-way fee of NZ$75 applies.